Bengaluru restaurants threaten Swiggy, Zomato boycott: What's the dispute?

•Bengaluru restaurants threaten to stop accepting Swiggy and Zomato orders from August 15 if commission and payout issues aren't addressed.

•Restaurants claim multiple charges beyond headline commission rates, including payment gateway fees and advertising costs, are eating into thin profit margins.

•They demand transparent monthly statements, fairer policies for customer complaints, and compensation for cancelled orders.